ESPN BET and this website are operated by PENN Entertainment, Inc. Since this rewards system doesn’t seem to work as intended at the moment, and with the frankly concerning lack of support they offer I no longer feel comfortable using PENN. Gambling problem For free confidential help, call the National Problem Gambling Helpline at 1-800-GAMBLER.Must be 21+ to wager. Earn 150 tier points, then swipe between 9a & 5p on Saturdays and 3p & 8p on Thursdays to receive a voucher. Select your choice of the giveaway item, 20 PENN Slot Play or 10 PENN Cash. Charles offers an exceptional gaming and entertainment experience in the St. Despite many attempts to contact support, I have received no response on this issue either.Ī big part of me using PENN for gambling was the rewards system they offered. Swipe between 9a & 5p on Saturdays and 3p & 8p on Thursdays. Now when I earn rewards they go to this new account which I can’t access as it has the same login email, and the funds in my original account are set to expire since I am not “earning” PENN cash on this account in the allotted 30 day window. The error message when I try to checkout with my cart states to contact the PENN support email, which has never responded to any issue that I have had.Īdditionally, after the big update to the Sportsbook app, PENN generated a second PENN Play account and number for me on the same email. ![]() Despite earning a good amount in PENN Play rewards I am unable to actually use the rewards as it states I can in the PENN Marketplace.
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